Display results as :

Rechercher Advanced Search


Latest topics
» Hi guys.. Want to get the band back together!
Tue 03 Apr 2018, 7:36 am by DJ

» The true Man's office.
Mon 02 Apr 2018, 3:06 pm by DJ

» Free Games up for grabs
Thu 12 Feb 2015, 3:02 pm by f3raldu+ch

» counter strike
Tue 10 Feb 2015, 4:16 pm by wags

» Email changes
Wed 10 Dec 2014, 8:10 pm by f3raldu+ch

» Minecraft meets World of Tanks and it's free to play :)
Mon 14 Jul 2014, 8:11 am by {FB}Zebitty

» New Minecraft Server
Tue 17 Jun 2014, 6:07 pm by skilz

» WILDSTAR guest passes.
Wed 11 Jun 2014, 9:10 am by {FB}Chaos

» Interesting YouTube Clips
Fri 16 May 2014, 8:30 pm by wags

» Post your Car
Fri 16 May 2014, 8:28 pm by wags

» About time!!!
Sun 13 Apr 2014, 4:02 pm by {FB}Chaos

» The Mighty Quest for Epic Loot
Sat 01 Mar 2014, 9:37 am by {FB}Zebitty

» haha classic
Tue 18 Feb 2014, 12:28 pm by {FB}Zebitty

» Arma 3 Server Reactivation Poll
Tue 18 Feb 2014, 1:22 am by {FB}Chaos

» Realm switch
Mon 17 Feb 2014, 2:56 pm by {FB}Zebitty

» Organistations are GO
Fri 24 Jan 2014, 8:28 am by {FB}Zebitty

» Happy Birthday Vsyncerator
Tue 21 Jan 2014, 6:40 pm by {FB}CC2005

» Stuff
Thu 16 Jan 2014, 1:37 pm by {FB}CC2005

» Merry Christmas
Sun 29 Dec 2013, 8:08 pm by {FB}Whos_asking99

» This looks pretty cool...
Mon 04 Nov 2013, 8:40 am by {FB}Zebitty

Who is online?
In total there is 1 user online :: 0 Registered, 0 Hidden and 1 Guest


Most users ever online was 64 on Fri 10 Apr 2015, 3:04 pm
Log in

I forgot my password

Lag Issues

Go down

Lag Issues

Post by {FB}VSync on Fri 23 Jul 2010, 11:08 pm

Hi Guys/Gals,

Over this week we have received intermittent notices from clients in regards to having disconnect issues in our Sydney, Australia data-center location.

Moments ago we did an emergency reboot on key networking devices within our network infrastructure in order to rule them out as possible locations where the connection drops could be occurring.

We ask all clients who see further disconnect and network 'lag' issues to submit a ticket to our support department at: WITH the following information:

Home IP (The IP given to you by your ISP.) ISP (Who are you renting your internet service from?) Exact Time of Issue (If you can provide exactly when the issue occurred, date, time and timezone.) Who Was Effected (Did everyone in your server see the issue, was everyone disconnected? - If only some people lost connection or experienced an issue, are you all on the same ISP?) Can you still ping your server during the issue?
Tracert (If possible, as soon as you see an issue please run a trace from your home PC to your server IP.)

Currently, we do not have an exact reason as to why we are seeing an issue on the network, however we are working as quickly as humanly possible to locate and resolve everything.

Please do send in the above information each time you do see an issue so we may use to assist in the resolution.

Thank you,

Network Operations
Hypernia Hosting Corp.

1500 XP
1500 XP

Posts : 1591
Points : 5393
Join date : 2009-11-25
Age : 108
Location : NZ

Back to top Go down

Re: Lag Issues

Post by Cheeko on Sat 24 Jul 2010, 10:20 am

good to know they are on it Smile
200 XP
200 XP

Posts : 241
Points : 3349
Join date : 2010-01-27
Age : 55
Location : Newcastle, NSW, Australia

Back to top Go down

Back to top

Permissions in this forum:
You cannot reply to topics in this forum